FAQ
Common questions about downloads, printing, and file access.
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WHAT DO I RECEIVE AFTER PURCHASE?
You will receive a ZIP archive containing 4 high-resolution JPG files (300 DPI), prepared for the most common international poster ratios.
WHEN WILL I RECEIVE MY FILES?
Immediately after purchase. A download link will also be sent to your email address.
IS THIS A PHYSICAL POSTER?
No. All products are digital downloads only. No physical print or frame will be shipped.
CAN I PRINT THE FILES MULTIPLE TIMES?
Yes. The files may be printed multiple times for personal use.
CAN I USE A CUSTOM FRAME SIZE?
Yes. Most print studios can scale the files proportionally to fit custom frame sizes.
DO YOU OFFER REFUNDS?
Due to the digital nature of the products, all sales are final.
CAN I REQUEST A ROUTE THAT ISN’T IN THE COLLECTION?
Yes. We are continuously expanding the collection and welcome route suggestions.
What if I have trouble accessing my files?
If you experience any issues with your download or files, please contact us and we’ll help as quickly as possible.
NEED HELP?
For additional printing recommendations, visit the Printing Guide.